Privacy Policy

The Data Controller

The Data Controller responsible for the personal data described in this Policy is Valentina Tutino, operating under the brand Luxury Retreat Italy. You may contact the Data Controller at info@luxuryretreatitaly.com.

Data We Collect

Purposes and Legal Bases for Processing

We process the personal data described above for the following purposes: responding to your enquiry and providing the information you have requested; evaluating a possible advisory engagement with you; managing pre-contractual communications and, where an engagement is subsequently established, managing the resulting contractual relationship; ensuring the security and correct technical operation of the website; and complying with applicable legal obligations.

Where your enquiry is initiated at your own request, we rely on the legal basis of taking steps at your request prior to entering into a contract, and, where applicable, on our legitimate interest in responding to enquiries and operating our website securely. Where retention is required by law, we rely on our legal obligations as the applicable legal basis. We do not require your consent merely to respond to a contact request where another valid legal basis applies.

Recipients and Service Providers

Your personal data may be processed by technical, hosting, IT, email and professional service providers engaged to support the operation of this website and our advisory activity, acting under appropriate instructions and safeguards. The current list of such providers may be obtained from the Data Controller upon request.

Sharing With Professional Advisers

Where necessary and appropriate to your specific request, your information may be shared with relevant legal, tax, architectural, technical, real estate or other professional advisers involved in your engagement. This sharing is not automatic and occurs only where relevant to the services requested.

International Transfers

Some of our service providers may process personal data outside the European Economic Area. Where this occurs, we ensure that appropriate safeguards required under applicable data protection law are put in place.

Data Retention

We retain personal data only for the period necessary to fulfil the purposes for which it was collected, and, where applicable, for any longer period required to comply with legal, accounting or defence-of-legal-claims obligations. Exact retention periods are pending manual legal review and will be specified once confirmed.

Your Rights

Subject to applicable law, you have the right to: access your personal data; request rectification or erasure; request restriction of processing; object to processing; request data portability; and, where processing is based on consent, withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. To exercise these rights, please contact us at info@luxuryretreatitaly.com.

Right to Lodge a Complaint

If you believe your personal data has been processed unlawfully, you have the right to lodge a complaint with the competent supervisory authority. In Italy, this is the Garante per la protezione dei dati personali.

Security

We adopt reasonable technical and organisational measures designed to protect personal data against unauthorised access, loss or misuse. No method of transmission or storage can be guaranteed to be completely secure.